Atlas

Why is it so hard for people to find time?
Email replaces fax, voicemail & memos in 95.
Solved the problem of fast asynchronous communication.
In its wake came a new way of communicating - Hyperactive hivemind.
"I believe the hypothesis that the HH has pulled down productivity - only reason productivity growth is "neutral" is that people are working longer"
The need to keep up with async comms proliferated - avg. every 6 minutes.
A lot of work in the office now is just constantly tending comms channels.
Technological Determinism - the presence of a technology can change how people act.
IBM - measured how much people emailed, then built infra & made it official. Within 3 days email volume increased 6x - the simple presence of email increased its usage.